# Event Payment Software for Clear Payments and Refunds New Zealand - Ticket Fairy Made for event teams # Event Payment Software That Keeps Every Payment with Its Ticket Order New Zealand Event Payment Software: Take payments, offer eligible payment plans, refund buyers and answer payment questions quickly. - **Checkout payments** shown with the order - **Eligible instalments** clear to buyers and staff - **Refund history** kept with the sale [Get Started](https://manage.ticketfairy.com/welcome) [Book Demo Call](https://www.ticketfairy.co.nz/book-a-demo) No setup fees or subscription required ![Ticket Fairy event dashboard](https://www.ticketfairy.co.nz/resources/css/pages/contact-us-v4/img/dashboard-main-optimized.jpg) Sell more tickets, help buyers faster and keep queues moving. Sell more tickets, understand your audience and run your event with less admin. **25,000+** Events powered **10M+** Tickets issued **$300M+** Ticket sales **13** Countries What you can do ## Take Payments, Offer Instalments and Get Paid Daily as Tickets Sell ### Take Payments Online and at the Door Offer the checkout methods available in the buyer’s country, or use Stripe Terminal card readers and Tap to Pay for door sales where enabled. ### Get Paid Daily Receive daily payouts as tickets sell and see every payout in your dashboard. ### Convert More High-Value Buyers With Payment Plans Split eligible ticket costs into two to six instalments and show the deposit, dates and amount due before payment. ### Answer Refund Questions Faster Refund buyers from the booking and give support and finance a clear answer about what was returned. [Explore all features](https://www.ticketfairy.co.nz/features) World-class, 24/7 ticket buyer support ## We handle all of your event's customer support enquiries, at no extra cost. ### 24/7 Ticket Buyer Support Our support team is there around the clock to help your ticket buyers with any question, by email, chat and social media. ### Dedicated Account Management You get personal support from an experienced account manager who helps you get your event setup, marketing and operations right. ### Multi-Channel Support Get support by email, live chat and social media, plus a help center full of guides and FAQs. ### Proactive Issue Resolution We keep an eye on your events in real time and fix problems before they cost you sales or upset your buyers. ## Transparent Pricing Pricing for New Zealand ### How Our Pricing Works in New Zealand Fair, transparent pricing: the higher the ticket price, the lower the percentage fee. All fees shown include payment processing. 🎟️ Free tickets have no fees - completely free for both organizers and attendees 💎 5–10% of the ticket price: the higher the ticket price, the lower the fee 📊 Minimum fee of NZ$2.50 per paid ticket ✅ Fee includes platform, payment processing, referral marketing and 24/7 support. Nothing extra. ### All-Inclusive Pricing - Platform usage and technology - Payment processing for all major cards and payment methods - Built-in marketing tools - Customer support for you and your attendees - Real-time analytics dashboard - Mobile check-in app No setup, monthly, or platform fees for organizers • Fees are added to ticket prices - you receive the full ticket value [See full pricing breakdown](https://www.ticketfairy.co.nz/pricing) Why Ticket Fairy ## Get Paid Daily and Make Every Event Payment Easier ### Finance cannot answer what a buyer paid? See what was paid, what remains due and any refund already made. ### Waiting until after the event for ticket revenue? Get paid daily as tickets sell. ### Premium tickets too expensive in one payment? Offer eligible payment plans with two to six instalments and a clear schedule. How Ticket Fairy helps ## Give Your Team a Clear Answer on Every Event Payment See what a buyer paid, what remains due and any refund already made. Offer [payment plans](https://www.ticketfairy.co.nz/event-payment-plans) where available, invoice corporate group bookings and help buyers quickly when they have a payment question. How it works ## Take Payments, Offer Instalments and Get Paid Daily 1. 1 ### Choose how you want to take payment Offer cards, digital wallets, local payment methods or instalments available in your country. 2. 2 ### Give buyers a clear checkout Show the ticket price, fees, payment dates and total before they pay. 3. 3 ### Get paid daily as tickets sell See every payout from your dashboard. ## Make Every Payment Question Easier to Answer More about this solution ### Event Payment Software That Makes Every Payment Question Easier to Answer Ticket Fairy shows what the buyer purchased, who is attending and what remains due, so finance and support can answer questions from the booking. ### Event Invoicing Software and Ticket Payments for Different Buyer Needs Online checkout handles ordinary buyer orders, while [corporate group bookings](https://www.ticketfairy.co.nz/corporate-group-bookings) keep the purchase order, approvals and one invoice with the company’s ticket block. ### When Daily Payouts Are Available Daily payouts are available with Stripe in many countries and Xendit in Indonesia. Availability depends on your country and payment processing account. Other providers follow the schedule shown for your event. Keep exploring ## Related event tools and practical guides [**Event ticketing system** See the features, pricing and support behind this page.](https://www.ticketfairy.co.nz/) [**Event Payment Plans** See what each buyer paid and help quickly when plans change.](https://www.ticketfairy.co.nz/event-payment-plans) [**Event Production Company Software** Keep plans, owners and deadlines clear as the event approaches.](https://www.ticketfairy.co.nz/event-production-company-software) [**Table booking software** Sell tables, take deposits and manage guest details.](https://www.ticketfairy.co.nz/table-booking-software) [**Ticket scanning** Give entry staff tickets and a shared guest list.](https://www.ticketfairy.co.nz/ticket-scanning-app) [**Sell Tickets Online** Publish clear ticket choices, measure what drives sales and scan guests in quickly.](https://www.ticketfairy.co.nz/sell-tickets-online) [**Event registration software** Collect useful attendee details and payments together.](https://www.ticketfairy.co.nz/event-registration-platform) [**Ticketing Automation for Promoters: ROI Guide** Practical guidance for planning and growing events.](https://www.ticketfairy.com/blog/ticket-fairy-an-event-promoters-platform) [**Festival Season Passes and Subscription Models: Building Loyalty** Practical guidance for planning and growing events.](https://www.ticketfairy.com/blog/festival-season-passes-and-subscription-models-building-loyalty-and-revenue-with-multi-event-access) [**How Event Organizers Use Ticketing Data to Improve Marketing** Practical guidance for planning and growing events.](https://www.ticketfairy.com/blog/how-to-use-ticketing-data-and-analytics-to-improve-your-festival) ## Frequently Asked Questions for Event Organizers ### Practical questions #### Can buyers pay for tickets in instalments? If you enable payment plans for eligible tickets, buyers can pay in instalments and see what remains due. #### Can we sell different ticket types and paid extras? Yes. Set ticket choices, prices, quantities and sale times, then add eligible items such as merchandise, parking or donations to checkout. #### Does the door team have the booking details they need? Yes. Ticket scanning and order search give staff the ticket, attendee and booking details they need to help guests and keep the queue moving. Ready when you are ## Get Paid Daily and Give Buyers a Clear Payment Experience [Get Paid Daily for My Event Tickets](https://manage.ticketfairy.com/welcome) [Book Demo Call](https://www.ticketfairy.co.nz/book-a-demo) Start without a credit card or monthly ticketing fee. Buyers pay the booking fee by default. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.co.nz/) · [Ticket Fairy for AI assistants](https://www.ticketfairy.co.nz/llms.txt)