--- title: "Ticket Scanning App for a Faster, Shared Door List New Zealand" description: "Ticket Scanning App lets you give door staff ticket and booking details so they can scan guests quickly and solve problems without holding up the queue." canonical: "https://www.ticketfairy.com/event-ticketing/ticket-scanning-app" --- Made for event teams # Ticket Scanning App for One Shared Door List New Zealand Ticket Scanning App lets you give door staff ticket and booking details so they can scan guests quickly and solve problems without holding up the queue. - **iOS and Android scanning** on most phones and tablets - **Guest details** ready at the door - **Fast guest search** when somebody needs help [Get Started](https://manage.ticketfairy.com/welcome) [Book Demo Call](https://www.ticketfairy.co.nz/book-a-demo) Ask Fai, our AI teammate, about Ticket Fairy’s features, pricing and how it could work for your event. No setup fees or subscription required ![Ticket Fairy event dashboard](https://www.ticketfairy.co.nz/resources/css/pages/contact-us-v4/img/dashboard-main-optimized.jpg) Sell more tickets, help buyers faster and get guests in quickly. Run your events like a company many times your size. Sell more tickets, understand your audience and run your event with less admin. **25,000+** Events ticketed **10M+** Tickets issued **$300M+** Ticket sales **10+** Countries What you can do ## Scan Tickets Fast on the Phones and Tablets Your Team Already Has ### Scan on Most iOS or Android Phones and Tablets You can use the Entry Fairy app to scan QR tickets quickly without buying dedicated scanners. ### Keep Your Door Team Connected Your door team can scan tickets with an internet connection at each entrance. You can test the connection before guests arrive. ### Find a Guest Quickly When They Need Help You can search attendee, booking and ticket details without sending the guest to another queue. ### Send Each Team to the Gates They Scan You can set staff up for the gates, zones or guest types they will scan. [Explore all features](https://www.ticketfairy.co.nz/features) Our team answers your buyers, day and night ## Our team answers your ticket buyers' questions for you, at no extra cost. ### 24/7 ticket buyer support Our support team is there around the clock to help your ticket buyers with any question, by email, chat and social media. ### Help moving from another platform When you move from another platform, our team can set up your events and branding and train your team, timed around your on-sale date. ### Multi-channel support You can get support by email, WhatsApp and video call on Zoom or Google Meet, plus a help centre full of guides and FAQs. ### Help during your event If something goes wrong during an on-sale, contact our team at any hour and we will help you fix it. ## Your ticket price and the fee Standard buyer-paid ticket fees include payment processing and customer service for your ticket buyers. Taxes, optional services, bank instalments and custom agreements may change the total. Pricing for New Zealand ### Ticketing fees in New Zealand Fees depend on your ticket price and country. All standard fees shown include payment processing and customer service for your ticket buyers. 🎟️ You and your attendees pay no fees on free tickets 💎 8–10% of the ticket price: the higher the ticket price, the lower the fee 📊 Minimum fee of NZ$2.00 per paid ticket ✅ Core ticketing, standard payment processing and customer service for your ticket buyers included ### What your ticketing fee includes - Your ticketing platform and event tools - Standard card payment processing - Campaigns and buyer referral rewards - Customer service for your ticket buyers, handled by Ticket Fairy, plus support for you - Real-time analytics dashboard - Mobile check-in app No setup fee or required monthly fee • By default, buyers pay the fee on top of your ticket price and you receive the full ticket price [See full pricing breakdown](https://www.ticketfairy.co.nz/pricing) Why Ticket Fairy ## Scan Guests Faster and Keep Queues Moving ### Guest questions can slow the queue You can find the guest and booking details quickly when somebody needs help. ### Printed lists fall behind ticket changes Your door team can scan from the app so refunds, ticket changes and face-value resale do not send guests back to the box office. ### Prepare Every Entrance Before Doors Open You can check the internet connection at each entrance so your team is ready to scan guests. How Ticket Fairy helps ## Speed Up Entry and Solve Door Problems Faster With Ticket Fairy’s ticket scanning system, door staff scan guests quickly, find attendee and booking details when they need them and sort out problems without holding up the queue. How it works ## Get Your Door Team Ready Before Guests Arrive 1. 1 ### Install Entry Fairy before doors open Use most iOS or Android phones and tablets, sign staff in and test the internet connection at each entrance. 2. 2 ### Choose the event and entrance Give each door team the tickets and zones they are responsible for scanning. 3. 3 ### Scan guests and solve problems quickly Find the attendee or booking when somebody needs help while the rest of the queue keeps moving. ## Help Door Staff Scan Fast and Answer Guests Read more ### Ticket Scanning Software for Busy Entrances Door teams scan tickets, find a guest when somebody needs help and keep the queue moving from the same mobile app. ### Leave Printed Door Lists Behind You can use most iOS or Android phones and tablets with an internet connection and help guests without sending them back to the box office. Keep exploring ## Related event tools and practical guides [**Event ticketing system** See every feature, the pricing and the support you get with Ticket Fairy.](https://www.ticketfairy.co.nz/) [**RSVP Website** Collect attendee details, payment and arrival information together.](https://www.ticketfairy.co.nz/rsvp-website) [**Ticket Transfers and Name Changes** Give the new holder their ticket and stop the old code after a change.](https://www.ticketfairy.co.nz/ticket-transfer-name-changes) [**Box office management** Help guests using booking and attendee details.](https://www.ticketfairy.co.nz/box-office-management-software) [**Table booking software** Sell tables, take deposits and manage guest details.](https://www.ticketfairy.co.nz/table-booking-software) [**Sell Tickets Online** Publish clear ticket choices, measure what drives sales and scan guests in quickly.](https://www.ticketfairy.co.nz/sell-tickets-online) [**Event registration software** Collect useful attendee details and payments together.](https://www.ticketfairy.co.nz/event-registration-platform) [**Best Event Ticketing Software Compared** Practical guidance for planning and growing events.](https://www.ticketfairy.com/blog/the-best-event-ticketing-software-of-2023-price-and-feature-comparison) [**Early Bird & Tiered Pricing Strategies** Practical guidance for planning and growing events.](https://www.ticketfairy.com/blog/tiered-pricing-and-early-bird-strategies-for-festivals) [**Using Ticketing Data to Improve Your Events** Practical guidance for planning and growing events.](https://www.ticketfairy.com/blog/how-to-use-ticketing-data-and-analytics-to-improve-your-festival) [Solutions: Box office & front of house](https://www.ticketfairy.com/solutions/box-office-and-front-of-house) ## Set up your event, step by step Pick the job you want to finish and follow the steps. - [Prepare your door team for event day 15 minutes](https://www.ticketfairy.com/guides/prepare-your-door-team) - [Scan tickets at the door 8 minutes](https://www.ticketfairy.com/guides/scan-tickets-at-the-door) - [Set ticket entry and repeat-scan rules 5 minutes](https://www.ticketfairy.com/guides/set-ticket-entry-and-repeat-scan-rules) - [Assign wristbands to each ticket type 6 minutes](https://www.ticketfairy.com/guides/issue-wristbands-by-ticket-type) ## Questions About Event Ticketing ### Practical questions #### What can door staff do when a guest cannot find a ticket? Staff can find a guest by name and scan their ticket instead of relying on a printed door list. #### Can we sell different ticket types and paid extras? Yes. You can set ticket choices, prices, quantities and sale times, then add eligible items such as merchandise, parking or donations to checkout. #### Will my door team have what they need to help guests? Yes. Door staff can scan tickets and search orders to see the ticket, attendee and booking details, so they can help guests and keep the queue moving. Ready when you are ## Open the Doors Faster Without Losing Control of Entry [Speed Up My Ticket Scanning](https://manage.ticketfairy.com/welcome) [Book Demo Call](https://www.ticketfairy.co.nz/book-a-demo) Start without a credit card or monthly fee. Buyers pay the ticketing fee by default. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.co.nz/) · [Ticket Fairy for AI assistants](https://www.ticketfairy.co.nz/llms.txt)